The scourge of potholes – and how to handle them

Snow, ice and rain brought by the Beast from the East has created and exacerbated thousands of potholes.

The Beast from the East has brought with it snow, ice and a scourge of potholes. Here’s some things about them you should know and some tips on how to handle them…

Why potholes are bad news

Baltic conditions cause major damage to the roads, with potholes occurring left, right and centre as the water in road cracks freezes, stretching out the road surface and causing the troublesome holes. What’s worse, as vehicles continue to drive over them, they become even more damaged, growing wider and deeper and ultimately becoming more of a danger to road users.

The past couple of weeks have seen the number of pothole related issues go through the roof, according to figures from the RAC.

Between Sunday, 4th March and Tuesday, 6th March, the motoring body received 218 callouts for pothole-related damage. When you compare that to the previous month’s (1st February to 3rd March) total of just 104 pothole-related callouts across the UK, it’s pretty staggering.

Among the callouts reported by the RAC, over the three-day period, it reports damaged shock absorbers, broken suspension springs and distorted wheels have been commonplace issues.

Handy tips to avoid pothole damage

The sudden cold snap means potholes are virtually unavoidable. But there are some steps you can take to reduce any potential damage to your vehicle…

  • Don’t speed up – you won’t be able to jump over a pothole, even if you’re going at speed.
  • Slow down ­– if a pothole is unavoidable, reduce your speed and you’ll limit any potential damage to your vehicle.
  • Maintain control – when your tyres dip into a hole it’s likely your car will jolt and become unsteady. Stay in control by gripping the steering wheel as you drive over the cavity.
  • Avoid puddles – water and ice patches on the road may be concealing something more sinister (hint: a pothole).
  • Never brake – let your vehicle take the hit from the pothole, not your brakes.
  • Top up your tyres – properly inflated tyres provide extra protection from potholes
  • Don’t tailgate – you don’t know how the driver in front may react and if they slam on or veer, it’s important you have enough stopping distance to maintain control.

Here’s some good news…

If your vehicle is damaged by a pothole then you may be able to file a claim with your local council.

Firstly, you’ll need to collect evidence, including photographs of the pothole from different angles (including close up). It’s useful to take a tape measure when you take the photos, to reference the size and depth of the hole.

Next, you’ll need written quotes for the cost of repairing the damage. Assess what damage there is to your car and ask a couple of garages to provide quotes.

If you’ve already paid out, then make sure you keep the receipts and submit copies.

Once you have all the supporting documents and images, file a report with the relevant local authority.

Most councils allow you to report potholes online, and you can upload the images and scanned copies of your evidence.


  1. Beverley says:

    I hit a dreaded pothole last week. I was okay but my passenger-side front tyre sadly wasn’t 🙁 It was on a 50 mph dual carriageway too so not really a place where you can pull over to take measurements and photos. I don’t understand how we are legally compelled to make sure our vehicles are road worthy but the council doesn’t seem to have the same urgency to make the roads vehicle worthy.

  2. George says:

    I agree with Beverley, more should be done by local authorities to monitor the situation instead waiting for claims to react, what’s the cost of fixing the potholes V the cost of the claims ? It is also very apparent that the worst weather damage to road surfaces are where trenches have been excavated by service companies, water, gas, cable and phone companies to name a few, surely it would reduce the number of potholes significantly if these companies were compelled to restore the road surface to the original specifications, saving money and time for everyone.

  3. Dee says:

    I hit a massive pothole yesterday, I managed to take some photos. It looked like it had previously been filled. I had a new tyre put on a few hours later as my tyre was damaged.

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