Privacy policy

This Privacy policy explains who 1ST CENTRAL are and what information we collect about you when you use this website. We may revise this policy from time to time and recommend that you check back to this page regularly for updates.

Who is 1ST CENTRAL?
1ST CENTRAL is a business name used by First Central Insurance Management Ltd which is authorised and regulated by the Financial Conduct Authority (483296) and registered in England and Wales (6489797) at Central House, 25-27 Perrymount Road, Haywards Heath, West Sussex, RH16 3TP.

First Central Insurance Management Ltd is a subsidiary of the First Central Group which provides insurance and technology services. You can find out more them here.

What Information do we collect about you on our website?
When you make enquiries on this site or leave comments on our posts you will be asked to provide your name and your email address. Only your name will appear on the comments you make.

We will collect your IP address through our content management system and anonymised information through the use of analytics cookies.

How do we use the information?

We will use the information to:

  • respond to any enquiries you make
  • understand how users interact with this website with a view to improving content and functionality making it better for all users
  • perform statistical analysis e.g. to review the performance of a certain campaign or posts

How will we share this information?

We will share information within the First Central Group of companies to ensure that we can respond to your queries appropriately e.g. if you raise a query about a subsidiary we will pass this on to them.

We use WordPress content management system and Google analytics to manage and monitor the site.

How long will we retain the information?

We will only retain information gathered from the website for as is long as necessary, at which point it will be deleted or anonymised.

The cookie allows us to remember you within any one visit to our site. It helps us tie together your web experience as you move from page to page.  When you leave the site, the cookie will simply expire.

Security

We’ve put in place organisational and technical measures to protect your information from unauthorised access, use and loss. We have policies to safeguard your privacy and will continually monitor our measures and update our approach as new technology becomes available.

To protect your information, we use the industry standard Secure Sockets Layer (SSL) 128-bit encryption technology to ensure that all your personal information is encrypted before transmission.

Depending on your browser you should see a closed lock or unbroken key in the bottom left-hand corner or in the URL bar to signify that SSL is active and you’re in a secure area of our site.

Security of third-party sites

We can’t be responsible for the privacy policies and practices of other websites, even if you access them using links from our website. We recommend that you check the privacy policy of each site you visit.

Internet communications

It’s worth remembering that communications over the internet, such as emails aren’t secure unless they’ve been encrypted. This is the nature of the internet, so ensure you don’t send anything you consider confidential. We can’t accept responsibility for any unauthorised access or loss of personal information that’s beyond our control.

Storing your data

The information we hold about you is encrypted and stored securely in private dedicated server environments.

Your rights

You have the right to be told how we’ll process your information, to request a copy and request rectification or erasure of that information. You can make your request to the Data Protection Officer at DPO@first-central.com or through the contact us page. Please include your name and any other relevant information to help us facilitate your request.